FAQs

The platform offers a wide range of paid Online Pre-Recorded Courses for different international education programs and Online One-To-One Private Lessons & Consulting Sessions.

Pre-recorded video courses are based on asynchronous learning. Students can study at the time when they are most able to learn and take breaks when they need to, allowing them to go over the course material on their own time. Therefore, if there is a section of the course that the student was unable to understand during the class, they can easily go over it again during their study time after school for extra elaboration and reinforcement.

All courses are recorded.

All of our self-learning pre-recorded courses are available to any student who needs extra assistance in the international program subjects.

You can refer to each course page to check the pricing for it , as the prices are different from one course to another.

All of our courses cover the syllabus and specifications of each subject. You can refer to the course page for more information about the length of the course that you are interested in.

All of our courses are offered in English. As the platform is oriented to international programs students, it is expected that participants would have a good level of English language to cope with the subjects and courses requirements. .

MetaStars’ Terms of Service state that each MetaStars account is intended for an individual use, and sharing account credentials with others is not allowed. MetaStars disallow you to access your account from multiple devices. MetaStars provides a licensing agreement for courses, and the usage of a course is generally intended for one individual. Sharing your account and allowing multiple people to access the content simultaneously without proper licensing or permissions would likely be a violation of MetaStars’ Terms of Service.

You can generate a new password by clicking on “Forgot password” on the login page. Enter your email and click “Search”. A new password will be generated for you and sent to the email address you provided during the SIGNUP process.

The online course is facilitated through a learning management system. It is the responsibility of the student to ensure that they have the proper hardware and software requirements, along with access to Wi-Fi, to be able to participate in the course. The basic system requirements are as follows:
Screen Size:
The online learning experience is best viewed at a minimum of 800×600, which is the average size of a notebook computer.
Our courses are designed for use only on windows operating system.
Operating Systems:
Windows 7 and newer
Soon will be supporting Android & iOS
Browsers:
Chrome, Firefox…. etc.
Course Content Access:
In order to access your content you have to install Safe Exam Browser.
Internet Speed:
Along with compatibility and web standards, the portal has been carefully crafted to accommodate low bandwidth environments Minimum of 1Mbps.

You can contact the Customers Service Team at cs@meta-stars.online or at +962796033377