Privacy Policy

Last Modified (01 May 2023)

Your privacy is important to us, we take our commitment to protect the privacy of your personal information seriously.
Your personal information will be treated in a secure and confidential manner in compliance with all applicable laws and regulations. When you use METASTARS Website and its Services (as defined below), we receive information that may directly or indirectly identify you (“personal information” or “personal data”). You give consent to obey all provisions of this Privacy Policy during your accessing and/or using and/or interacting and/or registration in the Website www.meta-stars.online/ and all links within this domain. If you disagree with this Privacy Policy, you are not permitted to access or use our Website and services.

This privacy policy (this “Privacy Policy”) governs and describes how METASTARS Company for Education Consulting Services (“METSTARS”, “we,” “us” or “our”) and any third party connected to us(“Services Providers”, or “Content Providers,” or “Data Providers.” or “Marketing and Advertising Providers”) may collect, use, and disclose personal information that we obtain through or from:

1. Our website WWW.METASTARTS.ONLINE and all links are within this domain.
2- Individuals that register to attend for online courses and/or Online One-To-One Private Lessons and/or Online One-To-One Consulting Sessions.
3- Individuals that register to watch our free videos or to attend our marketing or corporate events or receive our marketing materials.
4- Third-party sources such as data brokers, publicly available sources, and our partners.

“Personal Information” means any information that relates directly or indirectly to you or that could identify you either directly (e.g. your name) or indirectly (e.g. such as a unique ID number). This means that personal data includes things like email/home addresses/mobile phone, usernames, profile pictures, personal preferences, user generated content, financial information, reward stars account balances. It could also include unique numerical identifiers like your computer’s IP address or your mobile device’s MAC address, as well as cookies.

“Anonymous Information” means information that is not associated with or linked to your Personal Information; Anonymous Information does not permit the identification of individual persons.

The type of personal information that we collect and hold about you depends on the type of transactions that you have with us:

1. Registering with WWW.METASTARTS.ONLINE
Please note that we may gather Personal Information about you when you provide this information directly from you in person, over the phone, through written communications (either on paper or electronic) or by you completing forms or answering questions on our websites to us or indirectly by someone gives us information about you) when you access our Website, use the Services or interact with us.
When you register on our Website or participating in competitions offered by us, when you create and update your profile, and when you purchase Online Courses on the Website or other services, we and third parties working with us will collect the following information:
– Any Visitor can view the Website, but in order to participate fully in all activities on the Website and take part in the Online Content and Courses and other services, you must register for a personal account on the Website (a “MEATSTARS Account”) by providing a name, an email address and a password.
– In setting up your MEATSTARS Account, you may be prompted or required to enter additional information, including date of birth, program type, grade, profile picture, email address, gender, residential and postal addresses, mobile number, country of nationality, ID number for Jordanian passport details for non-Jordanian, security question and answer
– Other personal data if you choose to register your METASTARS account via third party websites including Facebook , Instagram, LinkedIn and Twitter and Google, and have provided your personal information on those platforms
– Payment details (such as your credit card information, account information, billing address and related information), please note that we do not retain your credit card details after completion of your payment.
– Data relating to your use of our Website and enrolment on Online Courses
– Information provided by you when you correspond with us (including via surveys).
– Other information you choose to provide about your interests, learning goals, and other general learning preferences for the purpose of making course recommendations on our website or, if you’ve opted in, via email and personalizing our services to your needs.
– Information provided from third party sources, such as our Partners who may invite you to subscribe with our services.
Note: By registering with METASTARS for an Account, you agree (in addition to the Acceptable Use Conditions above) that you:

A. Are, and will continue to be, registered for the Website only once and will not set up multiple Accounts
B. Will not let anyone else use your METASTARS Account
C. Will notify the METASTARS Company’s customer service department cs@metastars.online, immediately if you become aware of any other breaching these Policy or Terms & Use (Link for Terms & Use).

2. Data third-party sources
To the extent allowed by law, METASTARS Company may collect personal information about you from other third-party sources that are not connected to us. We may maintain this information or associate it with personal information we already have about you. This information helps us to improve our Websites, to deliver better and more personalized Services, to update, expand, and analyze our records, identify new users, and provide products and services that may be of interest to you.
Third-party sources we may use, our partners, data brokers, social networks and Publicly-available sources
We are not responsible for the accuracy of any information provided by third-parties or third-party policies or practices.

3. Learning journey
When you are participating on an Online recorded courses, online one-to-one learning & consultation sessions, we and third parties may collect and store the following additional information:

– Comments you voluntarily post while participating in online discussions with the Course educators and other Learners during the Course run.
– Any email communications with us to seek user support or to send queries related to the Course.
– Any content submitted by you during the Course, such as written assignments, quizzes, and examinations, and the results of any assessments.
– Any data and documentation you submit in order to verify your identity where required by us (collected by our third-party identity verification vendors who may store your information for the sole purpose of identification verification).
– Responses you voluntarily provide to us, the Course educators, or third parties in questionnaires, surveys, or user research that you participate in related to the Course.

4. Requesting additional information on an online course or other services:
We collect information from visitors to our Website who express interest in a particular Online Course or other services and wish to be contacted by us. The information includes:
Name, email address, age, gender, date of birth, program type, grade, mobile number, country of nationality.

5. Personal data we process automatically by technology.
– We may automatically process certain information from you, including but not limited to, your web browser type and version, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, user profiles, and/or a date/time stamp for your visit, and, with respect to your mobile phone, MAC (Media Access Control address), the unique device identifier (Android ID), information about the operation system your computer or mobile device is using, such as versions of software and language settings.
– We may also collect information about the links you are clicking on and the pages made visible to you.
– If you are using a mobile device, we can also receive data that identify the device, settings and features, location, software errors and other system operations and your advertising identifiers. When you use our services through the Website, we collect the data about the websites you used to access our services and the data about your hardware and software.

To the extent that the legal basis for our processing of your Personal Information is subject to current regulations in Jordan, the legal basis we rely on to Process your Personal Information in any particular case will depend upon the circumstances for which it is being processed but will fall into one of the following categories:
• Where you have given your consent for us to Process your Personal Information in such manner;
• Where the Processing is necessary for the performance of a contract to which you are party as the legal basis for the processing;
• Where the processing is necessary for the purposes of our legitimate interests;
• Where the processing is necessary for us to comply with the applicable laws and regulations.

We use information that we collect about you or that you provide to us, including any personal information:
– To identify you and verify your identity;
– To Facilitate your enrolment in a course of study;
– To present our website and their content to you;
– To enable you to enjoy and easily navigate the Site;
– To provide you with information, products, or services that you request from us;
– To fulfil any other purpose for which you provide it;
– To personalize your experience on the Services by presenting products and offers tailored to you;
– To Provide you notices about the results of contests and other promotions;
– To provide you with notices about your account/subscription, including expiration and renewal notices;
– To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
– To Send statements, invoices and payment reminders to you, and collect payments from you;
– To notify you about changes to our Website or services we offer or provide;
– To provide you with further information and offers from us or third parties that we believe you may find useful or interesting, such as newsletters,
marketing or promotional materials;
– To allow you to participate in interactive features on our website;
– In any other way we may describe when you provide the information;
– For any other purpose with your consent ;
– Where disclosure is required or authorised by law (for example, court order or subpoena, legislative obligation to disclose)

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, SMS, we may use Personal Information we collect about you to help us determine the most relevant information to share with you.
If you no longer wish to receive such messages from us, please let us know.

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. For internal research and development purposes for new content, products, and services, and to improve, test, and enhance the features and functions of our current Services.
We may disclose personal information that we collect or that you provide as described in this privacy policy as follows:
– We share your personal information with our employees, officers and contractors (who are under a duty of confidentiality to us);
– We share your personal information with third party vendors and other service providers that perform services for us or on our behalf, which
may include (but is not limited to) providing ecommerce and eLearning, sales fulfilment services, mailing or email services, messaging Websites,
tax and accounting services, payments processing, data enhancement services, cloud based storage Websites, fraud prevention, web hosting, or
providing analytic services.
– We do not rent, swap or sell Personal Information with any third party for their own commercial activities.

We will retain your information for as long as needed to provide our services. We will retain your personal information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements or in accordance with your consent, as relevant.

– The Company has implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use,
alteration and disclosure. All the information we receive about you are stored on secure servers behind firewalls.
– We have implemented technical and organizational measures that are suitable and necessary to protect your personal data.
– Any payment transactions will be encrypted using SSL technology.
– The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to
certain parts of our Site, you are responsible for keeping this password confidential and we ask you not to share your password with anyone.
– The Company recommends that you exercise caution about giving your personal information to others or sharing personal information in public
or private websites. The information you share in public areas may be viewed by any user of the website.
– Security measures have been integrated into the design, implementation, and day-to-day operations of this website as part of our continuing
commitment to the security of electronic content and the electronic transmission of information. Despite our best efforts, unfortunately, the
transmission of information via the internet is not completely secure. In compliance with applicable laws, we cannot guarantee the security of
your personal information transmitted to our website or via our Services. Any transmission of personal information is at your own risk. We are
not responsible for circumvention of any privacy settings or security measures contained on the Website or via the Services.

– We may transfer your personal information to servers located outside the country in which you live or to affiliates or other trusted third parties
based in other countries. Furthermore, we will ask third party service providers to process personal information on our behalf where it is needed in
relation to services they provide to us to ensure the operation of the Website and to provide the necessary Services (including, without limitation:
webhosting, eLearning services, email services, payment gateway services, fraud and security checks and the provision of support services.
– We will take all steps that are reasonably necessary to ensure that your personal information is treated securely and in accordance with this policy
and applicable data protection laws, when such a transfer and Processing takes place.

– Our Website WWW.META-STARTS.ONLINE and our services are not intended for children under 10 years old. No one under age 10 years old may
provide any personal information to or on the Websites and Services.
– We do not knowingly collect personal information from children under 10 years old. If you are under 10 years old, do not use or provide any
information on our Websites or Services, register on the Websites or Services, make any purchases through the Websites or Services, or provide
any information about yourself to us. If we learn we have collected or received personal information from a child under 10 years old, we will delete
that information without undue delay.
– In order to register or use our website and/or access any Content and/or subscribe, you need to be 10 years of age (or the equivalent minimum age
in your home country) or older and have parent or guardian consent if you are a minor in your home country
– WWW.META-STARTS.ONLINE encourage parents and guardians to spend time online with their children to participate in and monitor their online
activity.

Our Website may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to those websites.

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If you would like to access or seek correction of your personal and sensitive information, please contact our privacy officer by writing to: pp@meta-stars.online

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We may update this Policy periodically. Any changes we may make to this Policy in the future will be posted on this page, so you should occasionally check back and review it. You hereby give your consent to update the Privacy Statement without obtaining any specific confirmation from you.

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